EPOS, Ticketing & Management reporting specialists

The Castle, Berwick upon Tweed chooses Haven Systems EPOS

2011-10-26T06:21:00.000-07:00

The Castle is situated in a prominent position just a few minutes walk from the railway station and a few minutes walk from the historical town centre of Berwick-upon-Tweed, with many places of interest, both in town and the surrounding areas. Offering a number of rooms, excellent restaurant offering something for all culinary tastes as well as a recently refurbished bar with comfortable sofas and armchairs makes the Castle a must if visiting Northumberland.

Haven Systems installed the latest hospitality solution running on Aures Odysee touch screen terminals.

www.thecastleberwickupontweed.co.uk

Cashless In Schools

2010-06-08T06:59:00.000-07:00

Haven Systems new CIS eliminates the need for pupils to handle cash in primary schools. Designed specifically for the primary school environment, our Cashless In Schools solution allows schools to automate the meal selection process and eliminate cash handling at school level.

How does this work?

Each teacher runs our browser application which cross references each pupil with their default meal selection. This is run each Monday and selection is made for the week on a per class basis by each class teacher (daily adjustments can be made as necessary as the week progresses). The process takes just minutes from start to finish.

The kitchen receives a daily print out of meals required, this is an automated process and prints at a predefined time, typically 9.45am allowing time for the teachers to make amendments for absent pupils, or a change in meal selection and adequate time for the kitchen staff to prepare.

Each pupil has an account within the system and each meal is debited from this account. The account can be credited by cash, internet payments, or telephone payments. Typically Councils encourage account crediting via phone or internet, facilitating cash payments at a centralised county location, we would interface with your existing Council payments portals negating the need to increase costs further. At this point cash handling at school level can be eliminated.

The Benefits
Implementing Haven Systems cashless solution offers real benefits, just some of these are:

· Eliminating cash handling at primary school level.

· Removes any stigma attached to free school meals.

· Allows accurate monitoring of pupils accounts.

· Solutions available for secondary schools, allowing the pupil’s account to follow as they progress to secondary school

· Removal of cash handling at school level offers substantial financial savings from year one.

Haven Systems Ltd and Olympus Associates Ltd Strategic Partnership

2010-05-31T08:02:00.000-07:00

Haven Systems and Olympus Associates operate in the same market sectors. Both companies trade with the similar ethos of providing innovative products with an exceptionally high level of Technical Support. Both companies recognise that integrating their systems provides a high level of synergy. As such the companies have opted to form a strategic partnership, whereby the products are integrated to provide the client with an exceptionally concise and powerful system. An open dated commercial agreement exists between Haven Systems and Olympus Associates.

Ocius Sentinel

2010-01-20T13:02:00.000-08:00

Haven Systmes provide secure Chip & PIN using the latest Ocius Sentinel solution.

What is Ocius Sentinel?

Ocius Sentinel is part of an outsourced managed service provided by Commidea a PCI Level 1 certified payment provider. Ocius Sentinel is a software application that resides on a PIN Pad within a PCI PTS/APACS Common Criteria secure environment providing dual-layer data encryption from the point of card data capture.

Sensitive cardholder data is encrypted by the PIN pad using 128 bit 3DES encryption, utiliszing a unique dynamic key system generated using merchant and transaction specific data elements. This data is then further encrypted using a 2048-bit RSA algorithm key, before being sent to the Point of Sale.

As card data remains fully encrypted throughout the process, and the merchant has no ability to decrypt the data, cardholder information is effectively removed from the merchant's system, significantly reducing the scope and cost of achieving and maintaining the Payment Card Industry Data Security Standard. Cardholder data is only decrypted inside the secure environment of Commmidea's ICP Managed Service prior to transmission to teh acquiring bank.

Ocius Sentinel is the final piece of the jigsaw to provide end to end encryption of cardholder data.

Ocius Sentinel goes beyond compliance, providing a range of additional features , addressing issues such as PED Asset Management, including PED serial number tracking and swap out/power on-off alerts to help thwart physical attacks on PED assets.

Haven Systems new CIS product eliminates the need to handle cash in primary schools.

2010-01-19T11:52:00.000-08:00

Designed specifically for the primary school environment, our cashless in schools solution allows schools to automate the meal selection process and eliminate pupil cash handling.

How does this work?

Each teacher runs our browser application which cross references each pupil with their default meal seleaction. This is run each Monday and selection is made for the week on a per class basis by each teacher. Daily adjustments can be made as necessary as the week progresses.
The process takes just minutes from start to finish.
The kitchen receives a daily print out of meals required, this is an automated process and prints at a predefined time allowing time for the teachers to make amendments for absent pupils, or a change in meal selection and adequate time for the kitchen staff to prepare.

Each Pupil has an account within the system and each meal is debited from the account. The account can be credited with cash, internet or telephone payments. Typically clients encourage crediting via internet or telephone, facilitating cash payments at a centralised location.

At this point cash handling at school level can be eliminated.

Contact Haven Systems for further information.
Tel:01618 706388
HO:01646 601992
E: sales@haven-systems.co.uk
W:www.haven-systems.co.uk

Ocius Easipay - Elimniates the need for a phone line or internet connection

2009-09-11T08:28:00.000-07:00

Simple, powerful and unsurpassed – the perfect combination embodied within the new state of the art payment solution from Commidea – Ocius easiPAY.
Ocius easiPAY is a unique wireless terminal that offers GPRS connectivity in a countertop design. Wherever there is access to a power outlet, but limited or no access to broadband or phone line, the Ocius easiPAY card payment solution fills the need. Fast, modern and advanced, Ocius easiPAY provides merchants with a feature rich solution that streamlines credit and debit card payment. Experience all the benefits of a wireless GPRS connection in an affordable countertop model that eliminates the need for any phone line or internet connection.The Ocius easiPAY solution is one of the most powerful wireless countertop solutions incorporating a large and bright display, a thermal printer, large coloured keys and a simple drop-in paper loader that virtually eliminates paper jams.
• Countertop device utilising GPRS connectivity

• Eliminates the need for a phone line or internet connection

• Fast transaction processing – authorisation in as little as 5 seconds

• Advanced functionality and features

• Pre-approved by all UK Acquirers – Just ‘Plug and Play’

• Meets all bank security requirements

• Access to advanced web based reporting tool

• Fixed monthly rental – no hidden costs • Take payment anywhere with a power outlet

• Helpdesk support, seven days a week

Galeo from Posligne

2009-09-11T08:21:00.000-07:00

Galeo Touch screen EPOS terminals - Latest Specification Hardware.

Galéo Touchscreen integrated terminal with modern design and elliptical curves, fanless version.
Galéo is the vertical ‘‘all-in-one’’ integrated system of the POSLIGNE® range.
With its simple, fluid and minimalist lines, Galéo rises from its base unit which contains both the CPU and the customer display, and has the smallest of sales counter footprints.
Its vertical design makes it perfect for a wide range of applications including bars, restaurants, fast food outlets, multiple-till checkout counters and all forms of takeaway retail.

Specification:

Intel Celeron 1.0 Ghz
ULV M Galéo 150:
Intel Celeron (M) 1.5 Ghz
Chipset Intel 852 GM + ICH4
Hard disk HDD 80 GB 2.5’’
Memory SO DIMM
512 MB up to 2 GB
Touchpanel resistive
Tilt angle adjustable 65°
Resolution 1024 x 768 max
Brightness 250 – 350 cd/m2
Customer display 2 lines x 20 characters
USB port on front part of the system
Dimensions 290 x 200 mm (base), about 420 mm high (vertical screen)
Weight 11 kg

Marketing

2009-09-03T04:20:00.001-07:00

We believe that pro-active marketing is an important element of any successful operation regardless of business sector, and that the current economic climate requires increased communication with your customer base.
There have been many recent articles covering all our key business sectors including Leisure, Hospitality and Ticketing publications stating the virtues of a well planned and constructive marketing campaign.
The Restaurant magazine in particular has provided readers with a great deal of information aimed at guiding the hospitality sector through the maze of the latest internet applications to help boost sales.
While high street chains may increase footfall with 2-4-1 voucher offers, there is much evidence that suggests independent restaurants do not benefit from the economies of scale of their multi-site competitors.
In today’s market, independent operators should take advantage of every opportunity to attract repeat business from customers who have already enjoyed a positive dining out or leisure experience.
Having a fast efficient EPOS solution from Haven Systems is only part of the bigger picture. An EPOS system that can be configured to capture customer data is key to promoting your business.
Our EPOS systems may also be configured to ask a predefined question with drop down box for answer options. More important is the ability to include data capture at the Electronic Point Of Sale system.
Customer data can be gathered very quickly with the option to include a Post Code Look Up service to speed up the process. A check box confirms if customers are happy to ‘opt in’ to future contact via email or SMS.
If you are not already capturing customer information expanding your system to collect this valuable data is an important step, however, more important is how the compiled data is used for marketing campaigns.
We are happy to advise on all out latest systems and services that include effective marketing initiatives for both small and medium sized operations.
In many cases, data is already been collected manually through the use of comment or feedback cards, however the data is not being processed or put to any good use. If this currently applies to your business please contact us and find out how we can turn your unused information into an effective and rewarding marketing campaign.

EPOS & CCTV integration

2009-07-22T03:11:00.000-07:00

Bespoke CCTV offer high performance CCTV surveillance systems that are fully functional with Haven Systems EPOS solutions.

CCTV and EPOS integration enables full premises security and point of sale transactions can be superimposed on to CCTV footage.

Losses related to POS transactions can be a main cause of the shrinkage for the most part. An effective Bespoke CCTV surveillance solution can help employers deal with these situations.

The Bespoke CCTV surveillance system uses video text overlay technology to provide visual contextual awareness that helps reduce shrinkage and protect asset against business losses. Working in conjunction with Haven Sytems EPOS soloutions, you are provided with the tools to remotely monitor cashier area, associate POS transaction data with videos, record videos for retroactive analysis, and even output alarms for emergency events.

J2 580

2009-07-22T03:07:00.000-07:00

The J2 580 from J2 Retail systems is the latest and most powerful PC-based touchscreen used by Haven Systems.

The 1.0GHz model offers silent operation and the other models are whisper-quiet. It incorporates many of the features, such as flexible mounting, 95degree screen tilt and support for multiple operating modes that have made the J2 560 the system of choice for scores of retailers and hospitality operators. The 1.0GHz model has a fanless construction and uses a Compact Flash card, which add up to increased reliability and effortless maintenance.

This machine has a very small footprint for space efficiency, plus a double cash drawer. It is dust-proof and has a water-proof display front. An easy slide-in hard disk drive, Compact Flash card and system board all make simple work of user maintenance.Other options include a fingerprint technology reader to help combat till fraud and an optional secondary, customer-facing display screen for multi-media marketing.

Reservations

2009-06-23T07:58:00.000-07:00

Reservation and booking software is a powerful and flexible tool for managing bookings giving clients greater control over reservations compared to a paper diary.

Bookings can be made via the web for ease of use for customers and with live sessions all information is upto date so that there are no double bookings or over crowding

Biometric fingerprint recognition

2009-05-27T03:56:00.000-07:00

Haven Systems, an independent developer and provider of EPOS solutions to the hospitality, ticketing and leisure markets have successfully introduced Biometric Fingerprint recognition technology to their latest systems.

Fingerprint readers can be fully integrated with touchscreen hardware from J2 Retail Systems to identify staff fingerprints for user login ensuring fool proof accountability.

The fingerprint log on processes are quick and easy to use, allowing control over who uses the system with out the worry of staff sharing access codes or swipe cards.

Staff hours are accurately recorded when they clock on and off the system via the biometric fingerprint readers producing reliable time and attendance reporting. Before every transaction, staff can use the the reader to log on, ensuring an accurate data tag is recorded. Each employee transaction is precisely recorded for improved security and efficiency enabling employers to highlight identity theft or any spurious transactions.

Peter Rawsthorne, the operation director at Haven Systems explains "We always incorporate the latest technology so we can provide customers with reliable and secure solutions, bringing many commercial bennefits. We have ensured that fingerprint recognition within our EPOS systems are faster and more reliable in recognising users than any other solution".

EPOS

2009-05-18T21:43:00.000-07:00

Haven Systems was formed in 1981 and has been the leading specialist in EPOS, ticketing and managmenent reporting systems.

EPOS systems, are Electronic Point of Sale systems that help process and record sales, exchange, reservation and stock transactions in the shortest time allowing users to create accounts, update stock and monitor all deposits.

Haven Systems was the first in the UK to use Javelin touchscreens, concentrating solely on touchscreen EPOS solutions and over the years the business has shown consistent growth due to innovation, product strength and a highly customer focused team.

Today Haven Systems, based at Neyland Marina in Pembrokeshire, West Wales, prides itself on customer satisfaction. With complete solutions written in house, the innovative technical team tailor the most advanced systems available to customers operational requirements.